WIL AZ 2017 Keynote Interview: Vicki Mayo, CEO & Co-Founder, The TouchPoint Solution

Posted by Amy Fowler Stadler on 6/21/17 12:00 PM
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What was your dream job as a child and why?

Ice Cream Taste Tester! LOL. Actually It was to be an attorney. I grew up watching Matlock episodes and loved how he solved these complicated murder mysteries. As a grew up and learned more about juveniles and the juvenile system I knew I wanted to help kids and I thought it was through becoming a juvenile defense attorney, but life had other plans for me to help people.

What has been your biggest professional challenge as a female leader?

As a woman I’ve been underestimated many times. Most recently with TouchPoints, I have spent a lot of my time with manufacturing. People are often surprised to see a woman walking the manufacturing line and being active and involved. It has been a challenge walking the line between demanding respect as a woman and yet maintaining a kind attitude.

Where did you go to college and what was your first job out of school?

I went to college everywhere. I graduated a semester early from high school so I could spend 6 months riding my horse and competing in dressage. My parents insisted I take some college classes so I did a semester at ASU. I then left for Trinity University in San Antonio. I was there for a year and a half until a heart condition forced me home for surgery. My parents wanted to keep me close to home so I became an NAU Lumberjack graduating two years later with a BS. In Hospitality Administration and a BA in Political Science. I studied Pre-law with the aspiration of becoming an attorney. Because I was going to graduate so young, my dad told me to pick up another degree and stay in school. NAU was known for Hospitality Administration so I did that. My first job out of college was working for a mortgage company.

Tell me about your professional career track?

Life has a plan for you and it may not be the one you choose for yourself. I planned on a law career but out of college I ended up in finance. I then started my own hospitality company managing boutique hotels. With the birth of my second child, I made the decision to move into consulting for hospitality. I stayed on that career path for 2 years. Meanwhile my husband’s IT company was growing. I helped to scale it globally as the Vice-President. Two and a half years ago I was given the opportunity to join the Ducey Administration and utilize my business experience and passion for helping people. I served for 2 years as the Chief Transformation Officer for the Department of Economic Security. Through a series of events, my friend Dr. Amy Serin and I decided to take the game-changing technology Dr. Serin discovered and embed it into a wearable device that reduces stress in 30 seconds. We started The TouchPoint Solution in January of 2016.

What advice do you have for young female professionals?

Go for it! Don’t be afraid to take risks. And remember that while your parents and friends may give you advice, at the end of the day it’s your life. If you want to pursue something that’s risky or something that you love - go for it!

Any advice on how to achieve a happy work-life balance?

There’s no magic formula for work-life balance. It’s not 8 hours of this and 8 hours of this. Decide what you want out of life. You have the luxury of writing your own movie. If that movie is that you want to be a TV star, then your version of work life balance is going to be vastly different than someone who wants to focus on growing their family. You decide your own version of work-life balance.

Topics: Women In Leadership